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Fix Sign-In Problems
You do not need to be logged in. Start with the automatic repair—it fixes most refreshing, frozen-screen, and outdated-app problems.
Repair This Device
Clears old cached app files and the current sign-in session, then loads a fresh copy. It does not delete your account, schedule, payments, forms, or messages.
Still Cannot Get In?
Send an access report. Your device details are included automatically so One Ohana can diagnose the problem without asking you technical questions.